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Delivery & Installation

Trope Group understands how critical proper delivery and installation are to your schedules, people, and processes. We manage delivery and installation every step of the way.

Delivery

Our recognizable company-owned fleet of trucks can be seen all over the North Bay. Once your product arrives, our certified and trained installers are on-site to receive, unpack, and build your workspaces to specification. They take great pride in providing you with flawless installations and will do whatever it takes to make sure everything is picture perfect for move-in.

We ensure that all products are delivered according to schedules and coordinated with the site manager and trades-people. We provide supervision and equipment to proceed quickly and safely. We verify the product against the delivery ticket with a commitment to clean, repair, or replace damaged product.

Installation

Our installation services don’t just start when product is delivered. We plan the installation, prepare the site, and disassemble and remove any existing furniture. If desired, we’ll move existing furniture and reinstall it in a new location.

Our in-house installation team is Herman Miller Certified—meaning they complete a series of training programs and demonstrate a thorough knowledge of installation practices. We follow prescribed procedures and adhere to plans and drawings. When the product arrives, our installers unpack, stage, and assemble it in compliance with the manufacturer’s standards—and restore the area to broom-clean condition.

Once installed, we check the product carefully to make sure it’s level, aligned, working properly, clean, and ready for use.

Non-union and union installation services are available.

Continued Service

While the installation may be complete, our installation service isn’t. We can train your people to use the product, follow up to assure you’re satisfied, and make any necessary changes. From start to finish, you can count on our delivery and installation services.